Privacy Policy
Who is ZOBHAKA?
Zobhaka
is a division of Zobhaka Solutions and Services Private Limited , a company
incorporated under the laws of India, having its registered office at
72/1225-A, Raveendra, WestHill, Calicut, Kerala 673005, India (“the Company”) offers various retail
solutions, including through its website www.Zobhaka.com and other various
online applications ("Platforms") selling Spices, Honey, Handicrafts
& Ethnic wears, which inter alia facilitates the sale and purchase of
products across categories related to Honey, Food, Spices, Fashion & Lifestyle,
Handicrafts, grocery and general merchandise ("Products") by users of
the Platforms ("Users").
What is this Privacy Policy?
This
privacy policy (the “Privacy Policy”), together with the terms of use,
describes the Company’s policies and procedures on the collection, use and
disclosure of the information provided by Users and Visitors (as defined herein
below) of the Platforms. The Company shall not use the User’s information in
any manner except as provided under this Privacy Policy. Every User who
accesses or uses the Platforms shall be bound by this Privacy Policy
We
value the trust you place in us. This privacy policy sets out how ZOBHAKA
collects personal and non-personal information, classified as mandatory or
voluntary and uses, discloses and protects such information through the
Website. That’s why we insist upon the highest standards to ensure that your
privacy is always safeguarded. Our privacy policy is subject to change at any
time without notice. To make sure you are aware of any changes, please review
this policy periodically. By visiting our website – www.zobhaka.com you agree
to be bound by the terms and conditions of this Privacy Policy.
What we collect
We
may collect the following information:
1. Name
2. Contact
information including email address
3. Demographic
information such as postcode, street address and country
4. Other
information relevant to customer surveys and/or offers
5. For
the exhaustive list of cookies, we collect see the list of cookies we collect
section.
What we do with the information we gather
We
require this information to understand your needs and provide you with the best
services, and in particular for the following reasons:
1. Internal
record keeping
2. We
may use the information to improve our products and services.
3. We
may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email
address which you have provided.
4. We
may use the information to customize the website according to your interests.
5. Security
We
are committed to ensuring that your information is secure. In order to prevent
unauthorized access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we
collect online.
How we use cookies
A
cookie is a small file which asks permission to be placed on your computer’s
hard drive. Once you agree, the file is added and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We
use traffic log cookies to identify which pages are being used. This helps us analyse
data about web page traffic and improve our website in order to tailor it to
customer needs. We only use this information for statistical analysis purposes
and then the data is removed from the system.
Overall,
cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us
access to your computer or any information about you, other than the data you
choose to share with us. You can choose to accept or decline cookies. Most web
browsers automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. This may prevent you from taking full
advantage of the website.
Links to other websites
Our
website may contain links to other websites of interest. However, once you have
used these links to leave our site, you should note that we do not have any
control over that other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information
We
DO NOT sell, distribute or lease your personal information to third parties
unless we are required by law to do so. You may request details of personal
information which we hold about you under the Data Protection Act 1998. A small
fee will be payable. If you would like a copy of the information held on you
may please write to Zobhaka Solutions and Services Private Limited. 72/1225-A,
Raveendra, WestHill, Calicut, Kerala 673005 INDIA.
If
you believe that any information we are holding on you is incorrect or
incomplete, please email us or write to us at the above address.
How
to contact Zobhaka Solutions and Services Private Limited
Online
– You can contact Zobhaka by completing
our online form at Contact us or writing to us at Care@Zobhaka.com..
Over
Mobile: If you wish you can call or WhatsApp us on +91 9895144411
By
Post – If you wish to send us a letter, please write to
Customer
Services
Zobhaka – A Division of Zobhaka Solutions and Services Private
Limited
72/1225
– A, Raveendra, WestHill, Calicut, Kerala 673005, INDIA