Privacy Policy


Zobhaka is a division of Zobhaka Solutions and Services Private Limited , a company incorporated under the laws of India, having its registered office at 72/1225-A, Raveendra, WestHill, Calicut, Kerala 673005,  India (“the Company”) offers various retail solutions, including through its website and other various online applications ("Platforms") selling Spices, Honey, Handicrafts & Ethnic wears, which inter alia facilitates the sale and purchase of products across categories related to Honey, Food, Spices, Fashion & Lifestyle, Handicrafts, grocery and general merchandise ("Products") by users of the Platforms ("Users").

What is this Privacy Policy?

This privacy policy (the “Privacy Policy”), together with the terms of use, describes the Company’s policies and procedures on the collection, use and disclosure of the information provided by Users and Visitors (as defined herein below) of the Platforms. The Company shall not use the User’s information in any manner except as provided under this Privacy Policy. Every User who accesses or uses the Platforms shall be bound by this Privacy Policy

We value the trust you place in us. This privacy policy sets out how ZOBHAKA collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. That’s why we insist upon the highest standards to ensure that your privacy is always safeguarded. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting our website – you agree to be bound by the terms and conditions of this Privacy Policy.

What we collect

We may collect the following information:

1.     Name

2.     Contact information including email address

3.     Demographic information such as postcode, street address and country

4.     Other information relevant to customer surveys and/or offers

5.     For the exhaustive list of cookies, we collect see the list of cookies we collect section.


What we do with the information we gather

We require this information to understand your needs and provide you with the best services, and in particular for the following reasons:

1.     Internal record keeping

2.     We may use the information to improve our products and services.

3.     We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

4.     We may use the information to customize the website according to your interests.

5.     Security


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We DO NOT sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you may please write to Zobhaka Solutions and Services Private Limited. 72/1225-A, Raveendra, WestHill, Calicut, Kerala 673005 INDIA.

If you believe that any information we are holding on you is incorrect or incomplete, please email us or write to us at the above address.



How to contact Zobhaka Solutions and Services Private Limited

Online –  You can contact Zobhaka by completing our online form at Contact us or writing to us at

Over Mobile: If you wish you can call or WhatsApp us on +91 9895144411

By Post – If you wish to send us a letter, please write to

Customer Services

Zobhaka  – A Division  of Zobhaka Solutions and Services Private Limited

72/1225 – A, Raveendra, WestHill, Calicut, Kerala 673005, INDIA